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Colin

cannot find update zip

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Was prompted to update to 3.6 but got message 'cannot find update zip'

I searched forum and found one answer was to download directly from alfredapp site.

Unfortunately this did not work either. "Safari cannot find server cachefly.alfredapp.com"

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Hi @Colin - Are you on a restricted network (corporate network, coffee shop, etc), or using an app like Little Snitch that may be restricting your network access? This simply means that you're unable to access the CacheFly content delivery network, so trying a different internet connection should allow you to access CacheFly :)

 

Cheers,
Vero

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Okay, think I fixed it. Used a VPN from UK and was able to download it.

Then I tried VPN with another server in Australia and that worked too.

My ISP must have changed some setting that prevents access.

Will send them a support ticket.

 

Thanks for the help.

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1 hour ago, Colin said:

Safari cannot find server cachefly.alfredapp.com

 

Typically, that means Safari couldn't look up the IP address of cachefly.alfredapp.com via DNS. Do you use DNS-based adblocking by any chance?

 

It probably worked with your VPN because VPN typically gives you new DNS servers. If you continue to have issues, you could try changing your network settings to use alternative DNS servers by default, such as Google's (8.8.8.8 and 8.8.4.4).

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3 hours ago, vitor said:

 

Or worse, maybe your ISP/country does the blocking at their discretion (happens in Portugal).

 

That's definitely a possibility, but cachefly.alfredapp.com would be a strange thing to block.

 

Out of interest, can you get around the blocking in Portugal by changing your DNS servers?

 

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1 hour ago, deanishe said:

cachefly.alfredapp.com would be a strange thing to block.

 

It would! I was thinking cachefly was the last part of the URL, and that could make sense to block if the complainer didn’t know it’s a CDN.

 

1 hour ago, deanishe said:

can you get around the blocking in Portugal by changing your DNS servers?

 

Yes.

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1 hour ago, vitor said:

Yes

 

Haha! DNS is really such a silly way to block websites (at the ISP level—works wonderfully at home).

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