Jump to content

Alfred interferes with Microsoft Remote Desktop connections


hroe

Recommended Posts

I use Microsoft Remote Desktop v10.2.3 downloaded from the Mac App Store to connect to a server at work.

 

The following is repeatable behavior:

- If Alfred 3 is not running, my Remote Desktop sessions work fine.

- If Alfred 3 is running, I can launch a Remote Desktop session and perform a single user interface operation and then Remote Desktop hangs. (I can then force quit RD and re-launch and the UI operation will have completed.)

 

I am currently on Mojave v10.14.1 and Alfred v3.7. However, in retrospect this behavior has been going on for months (since at least June 2018 and the prior version of OS X) and we only just tracked down the conflict today. (We had been doing workarounds of using RD in a separate user account.)

 

This is truly bizarre (but completely replicable) behavior that Alfred is some how interfering with RD's connections or causing RD to lose its connection. 

 

I'm happy to try to provide any additional information or run tests that might be useful to tracking down how Alfred is conflicting with Microsoft Remote Desktop.

 

Thanks! 

-Henry Roe

 

Edited by vitor
Edited title to not mention v3 specifically, due to comment further down
Link to comment

@hroe At idle, Alfred isn't doing anything network-related or that could interfere with your Remote Desktop session.  

 

The only consideration is whether you've got Alfred Remote enabled, which you may want to try disabling. Alfred Remote uses standard APIs and doesn't do anything unusual, but it's possible that Microsoft Remote Desktop is taking issue with something here.

 

Next time Microsoft Remote Desktop hangs, try the following:

  • Launch Activity Monitor. select Remote Desktop and choose "Sample Process" from under the cog at the top of Activity Monitor
  • Launch Console.app for any error messages that might provide insight into what's causing it to hang

If there's anything interesting, share the output of what Console/Activity Monitor report.

 

43 minutes ago, hroe said:

I'm happy to try to provide any additional information or run tests that might be useful to tracking down how Alfred is conflicting with Microsoft Remote Desktop.

 

Take a look at the information I suggested above, and report this to Microsoft as they may be able to help you establish what could be happening to Remote Desktop.

 

[Moved out of the Bugs section and into Discussion and Help]

 

Cheers,
Vero

Link to comment
  • 3 years later...

I've come across the following thread here in the forums that is the exact issue I am having: 

 

TLDR: Microsoft Remote Desktop will freeze randomly when Alfred is running. The above thread indicates it is a network issue but in my troubleshooting, I've noticed that I only experience the issue when I have clipboard history active. I've gone ahead and added Microsoft Remote Desktop to the exclude/ignore list but it doesn't seem to help.

 

Has anyone experienced this or something similar and are there any workarounds? One of the many reasons I purchased powerpack was for the clipboard history.

 

 

 

Link to comment
2 hours ago, kisonay said:

The above thread indicates it is a network issue


It says the opposite; that it is unlikely to be the reason.

 

2 hours ago, kisonay said:

I've noticed that I only experience the issue when I have clipboard history active.


How does Microsoft Remote Desktop usually handles the clipboard? Is it synced?

 

2 hours ago, kisonay said:

Has anyone experienced this or something similar and are there any workarounds?


New posts make that harder to track, so I’ll merge them. I’ve edited the thread’s title to not mention a specific version.

 

Also, please provide the requested debugging information, as well as your exact versions of Alfred, macOS, and Microsoft Remote Desktop.

 

Edited by vitor
Mention thread title edit to remove specific version
Link to comment
  • vitor changed the title to Alfred interferes with Microsoft Remote Desktop connections

Thanks @vitor, and I apologize for creating a new post.


Perhaps I miss-spoke, the initial poster indicated that it was network related, as they never responded to say otherwise, I went with it and added my experience.

 

Yes, Microsoft Remote Desktop does allow you to copy and paste between the remote session and the host machine. I see no way of changing this in MRD Preferences (just for debugging purposes.)

 

I'm using the latest version of everything: mac OS 12.4, Afred 4.6.6 and MRD 10.7.6 I have even tried with the latest beta version of Remote Desktop with the same results.

 

As for activity monitor and what it knows about the situation, I can share the sample process if needed. I also don't see anything meaningful (to me) in the console.

Edited by kisonay
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...