daouk Posted November 15, 2020 Posted November 15, 2020 Have two accounts setup on one MacBook Pro 16". Recently upgraded to Big Sur and for some reason on one account the Alfred pop up is loading pixelated and not in Retina. Tried uninstalling Alfred completely, restarting and then doing it again. Nothing seems to work. It is the only application having this issue. Please advise. Thanks,
vitor Posted November 15, 2020 Posted November 15, 2020 Welcome @daouk, That’s a really weird issue, and looks something related to macOS. Do you have a screenshot of the issue? What theme are you using? What’s your Alfred version? Did you download Alfred from the website or the Mac App Store? If the latter, download from the website because the one on the Mac App Store is old.
neil4sa Posted November 15, 2020 Posted November 15, 2020 I'm using Alfred 3 with Power Pack and same issue. I then downloaded 4 and it doesn't show up either.
daouk Posted November 15, 2020 Author Posted November 15, 2020 Installed Alfred 3 and it fixed the issue. Upgraded to Alfred 4 and it is back to normal. See screenshots. Using default theme.
Andrew Posted November 15, 2020 Posted November 15, 2020 This is very odd, and not something I've been able to reproduce, or indeed, something really fixable in Alfred's code. @daouk from the title, is it correctly showing as retina in one of your accounts? @neil4sa could you try creating a new user account and seeing if Alfred shows correctly?
daouk Posted November 15, 2020 Author Posted November 15, 2020 Yes I thought of doing so. Or is there something I can do to fully flush out my current profile.
daouk Posted November 15, 2020 Author Posted November 15, 2020 @Andrew yes in one account it loads fine no problem. the other account for some reason it doesn't want to take it. Not sure what setting is affecting this rendering.
Vero Posted November 17, 2020 Posted November 17, 2020 @daouk That sounds very weird - do you have any software on your main profile that could be interfering with normal rendering? You could try resetting Alfred, which you can do by following the steps below. Back up your Alfred.alfredpreferences file to a safe place first https://www.alfredapp.com/help/troubleshooting/reset-alfred/ Let me know how you get on. Cheers, Vero
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