jun4rui Posted December 29, 2020 Share Posted December 29, 2020 (edited) There was a problem when I purchased the powerpack, and I couldn’t buy it. No matter if it was a credit card or paypal, I reported an error. Please help me Edited December 30, 2020 by Vero Title edited in case it's helpful to future users Link to comment
Vero Posted December 29, 2020 Share Posted December 29, 2020 @jun4rui Pop an email to our info@ email address with your details (but do not include any credit card details in your email) and I'll take a look at what's happening with your particular transaction, as other transactions are completing successfully otherwise today. Cheers, Vero Link to comment
jun4rui Posted December 30, 2020 Author Share Posted December 30, 2020 8 hours ago, Vero said: @jun4rui Pop an email to our info@ email address with your details (but do not include any credit card details in your email) and I'll take a look at what's happening with your particular transaction, as other transactions are completing successfully otherwise today. Cheers, Vero I tried not to fill in the form automatically in Chrome, and wrote the billing address myself, and it passed, thank goodness! Link to comment
Vero Posted December 30, 2020 Share Posted December 30, 2020 @jun4rui Glad you were able to work out the fill-in form was the issue and you're all sorted now Enjoy the Powerpack features! Cheers, Vero Link to comment
jun4rui Posted December 31, 2020 Author Share Posted December 31, 2020 @Vero Thank you for your help, the warmth that makes me feel so that I can try again and again, and now I feel full of power. Link to comment
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