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Guidelines for effective MacOS Monterey (macOS 12) bug reports


vitor

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So you’ve just updated to the new buggy shininess released by Apple. Congrats! But thread lightly. At all costs, you should avoid installing a beta macOS version on a machine with data you can’t afford to lose or waste a day resetting.


In the course of your beta trial, you’ll bump into bugs and general issues. Some will be related to Alfred and Workflows, which will make you tempted to jump on this forum for help.


Stop! Then wait. Ask yourself “is this a bug I should be reporting?” The closer to WWDC21, the likelier the answer is “no”. The overwhelming majority of bugs at this point will sort themselves out. And they are inconsistent. At the time of writing there have been two comments from users on the new macOS beta: one said Alfred worked, the other that it didn’t. At this point the new beta is so unstable we can’t even rely on a consistent experience between users, meaning no way to isolate and understand problems—effort spent in that direction wold be wasted.


Avoid drowning the forum with unactionable bug reports.


In general, if you don’t have enough knowledge or skill to figure out the cause of the problem, you should refrain from installing a beta OS. Please avoid filling but reports if that’s the case. Or file them at Apple, since it’s their end causing the breaks and giving them feedback is the point of installing their beta OS.


So when should you start reporting general Alfred bugs? Look at the bug reports subforum. Do you see a “macOS 12.0 Monterey Bugs & Issues” section? If not, it’s too soon.


What about Workflows? You should follow the same logic. If a Workflow stops working, either the developer will know because they are using the beta, or they won’t know and won’t be able to fix it anyway because they are not on the beta.


There are exceptions to the above, but few. If you do make a bug report, please make sure to follow the instructions. Do that, and everyone will be more willing to look into your issue sooner and help get you sorted.


Thank you. Have fun with the new features.

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