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READ FIRST: How to Ask for Help with a Workflow


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Third-party workflows

 

When facing an issue with a workflow made by someone else, the most effective way to get help is to search for its forum thread and ask there. If the workflow is not available on the forum, try remembering where you installed it from (likely GitHub) and ask there instead. Workflows on the Alfred Gallery include these links (when available) on the page.


How you ask is even more important than where. Diagnosing software issues is similar to detecting mechanical or health problems: it requires thorough information. If your query consists of “help” or “it doesn’t work”, it is impossible to provide assistance. At a minimum, your post should include:

  • How you ran the workflow.
  • The output from the debugger.
  • Your installed versions of the workflow, Alfred, and macOS. Be precise, don’t say “latest”.

More information is always welcome. It may make the difference between getting a resolution straight away or having to spend days in lengthy back-and-forth as the developer asks for all necessary details. Help us help you!

 

Your own workflows


If you need help building a personal workflow, include as much detail as possible regarding the issue you’re facing. Screenshots help but are seldom sufficient. In addition to the information above, be sure to include a link to download your workflow in progress (upload it to Dropbox, iCloud Drive, or any online file locker) so we can look at the issue in context.

  • vitor changed the title to READ FIRST: How to Report a Problem with a Workflow
  • vitor changed the title to READ FIRST: How to Ask for Help with a Workflow
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