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Universal action hotkey not working

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Update! I figured this out.  You need to select text and then enter the hotkey.


Original Question: My universal action hotkey is not giving me a pop up. See 20 sec vid. it appears to be triggering Chrome Edit menu but there is nothing with shift + option + command + N in the Chrome Edit menu.  I also confirmed this and closed chrome.  When I enter my hotkey, nothing happens.  





Edited by moonshot
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It's not clear that you're first selecting something (e.g., text, a URL, a file) and then applying your Universal Action hotkey. You must first select something and then apply the hotkey.



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