Spiceworks Ticket Workflow

[m_rothe]

I use Spiceworks where I work to handle IT support tickets, often I want to quickly add a ticket to the system when somebody mentions a problem. 
I created this workflow to submit a simple ticket straight from Alfred rather than manually opening the web-interface or composing a new email.
At the moment it uses an installed mail client to send the email but I'm planning proper API based integration soon.
The script is configured to use Mail by default, if however (like me) you use Postbox; you will need to comment/uncomment a few lines (as documented in the script)

You will also need to change the email address to your Spiceworks email
Usage:
 
ticket Ticket Summary + Ticket Description
 

 

Download: http://j.mp/spicealfred
Please let me have any feedback/suggestions/bugs.
 
Martin

Edited June 20, 2013 by m_rothe