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Bug Reporting is Ridiculously Difficult


kienjakenobi
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How many of your users who find a bug do you really think are going to be interested in digging all the way to this silly forum, create an account, verify their e-mail address, find the right forum, read the READ FIRST thread, and then post their bug!?  Ridiculous.  Bug reporting is supposed to be easy for the user.  It would appear the developers are more interested in preventing bug reporting by requiring such an elaborate process to report bugs.  A support e-mail address or a feedback form in Alfred would be much more normal.  

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How many of your users who find a bug do you really think are going to be interested in digging all the way to this silly forum, create an account, verify their e-mail address, find the right forum, read the READ FIRST thread, and then post their bug!?  Ridiculous.  Bug reporting is supposed to be easy for the user.  It would appear the developers are more interested in preventing bug reporting by requiring such an elaborate process to report bugs.  A support e-mail address or a feedback form in Alfred would be much more normal.  

 

Users are quite welcome to email bugs to the bugs@alfredapp email address, no need to sign up for a forum account... alternatively, you could pop a tweet to @alfredapp

 

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