Searching Egnyte

[andrewmin]

My firm just switched from OneDrive to Egnyte. Adding the Egnyte volume (~/Volumes/Egnyte) to the Search Scope doesn't seem to do anything. Egnyte is a bit odd—it is mounted as a volume (so it is found in ~/Volumes/, not in ~/Library/CloudStorage) and is totally cloud-based (so files are not persistently stored locally).

 

Has anyone else had any luck searching Egntye?

[Shon S]

Have you tried the built-in search functionality with the Egnyte desktop app?

 

Edited May 1, 2023 by Shon S

[andrewmin]

Yes—but I was hoping to search through Alfred.

[Shon S]

15 minutes ago, andrewmin said:

Yes—but I was hoping to search through Alfred.

 

Please contact Egnyte support using https://helpdesk.egnyte.com/hc/en-us/requests/new or email support@egnyte.com. We'll work with you on this.

[andrewmin]

OK, I'll ask Egnyte. However: (1) I don't think Egnyte will know why Alfred is unable to index the Egnyte folder, and (2) I would think this could be an issue with any cloud provider that mounts as a volume vs. in cloud storage.