trooncolin Posted June 26, 2021 Share Posted June 26, 2021 (edited) I recently transferred to a iMac 2021. Alfted seems to have been lost in the move. Edited June 27, 2021 by deanishe Remove serial and personal info Link to comment
deanishe Posted June 27, 2021 Share Posted June 27, 2021 Were you syncing your Alfred preferences before? In all likelihood, nothing has got lost. Alfred just isn't looking for its prefs in the same place as before, so it has created a new, empty Alfred.alfredpreferences bundle in the default location. Link to comment
trooncolin Posted June 27, 2021 Author Share Posted June 27, 2021 Thanks. What should I do to get Alfred back? Link to comment
Vero Posted June 27, 2021 Share Posted June 27, 2021 @trooncolin Do you still have access to your old Mac? As @deanishe asks, were you syncing your preferences (e.g. Dropbox) or not? We can then help you with where to look for your preferences You'll also need to activate your Powerpack license as this isn't transferred from one Mac to another. Cheers, Vero Link to comment
trooncolin Posted June 27, 2021 Author Share Posted June 27, 2021 Thanks. I din't have access to my old Mac and the disk was formatted before it was sold. I do have a note of my Powerpack license. Link to comment
Vero Posted June 27, 2021 Share Posted June 27, 2021 @trooncolin Start by activating your Powerpack license, then email your Diagnostics file to our info@ address. You can get this file by typing "?diagnostics" into Alfred and attaching the output file. This will give me an idea of what settings are currently in place on your new Mac. Cheers, Vero Link to comment
trooncolin Posted June 27, 2021 Author Share Posted June 27, 2021 Sorry to be a bit naive. How do I activate my Powerpack license? Link to comment
Vero Posted June 28, 2021 Share Posted June 28, 2021 @trooncolin You'll find all the details here: https://www.alfredapp.com/help/powerpack/#activating If you need your license details reissued, drop us an email on info@ and we'll reissue it for you. Cheers, Vero Link to comment
trooncolin Posted June 28, 2021 Author Share Posted June 28, 2021 Sorry to be a bit naive. How do I activate my Powerpack license? I tried to activate my Powerpack license. This page came up: Powerpack Upgrade Information You already have a v4 license, there are no upgrades available at this point Code: 3007 Link to comment
Vero Posted June 28, 2021 Share Posted June 28, 2021 @trooncolinIf you're already using the latest build of Alfred 4, which is free from alfredapp.com, you don't need to download a new different version of the app. Open Alfred's preferences, go to the Powerpack tab, click "Activate your license" in the middle of the screen, and enter your license details. Once you've activated, the Powerpack features will be unlocked for you Cheers, Vero Link to comment
trooncolin Posted June 28, 2021 Author Share Posted June 28, 2021 Success. Thanks for your help Link to comment
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