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Everything posted by Vero

  1. @RobRoyce As suspected, all metadata is missing for your apps; There's nothing in there to identify them as applications, so they're not being returned in results. Spotlight is likely using an old cache, and would eventually refresh it, resulting in the same lack of results as you're seeing in Alfred. Here's an example of what metadata you should expect to see for Safari (it's actually much longer than this, but I've just taken the top section, as that's what's most relevant) As you can see, there's a full ContentTypeTree to tell us what the file is, and allows apps like Alfred to decide when and how to return it in results. Your next step will be to rebuild your Mac's index fully, which you can do from Alfred's Advanced preferences by clicking the "Rebuild macOS Metadata". Ensure that you check the box to delete the Spotlight-V100 Do not run other apps like Onyx, drive cleaners or other things that might meddle with your index. Just a straight up rebuilding should do the job. When Terminal appears, follow the instructions and keep a close eye for any error messages relating to your index. After you complete the rebuild, type "reload" into Alfred to refresh the cache. You can also check that the apps' metadata is back to normal by dragging Safari to the Metadata tool again. Let me know how you get on. Cheers, Vero
  2. @lammers01 Evernote needs to be running for the workflow to work as expected, but once launched, you can close the Evernote window - the app just needs to be running. Cheers, Vero
  3. @RobRoyce I've read through your thread, and it's a little tricky to establish where you're at now. Could you please confirm: Which version of Alfred are you using? If you're in Catalina, you should ensure you're using the latest Alfred 4 update (currently 4.0.8) Are you running macOS in Parallels or is it your primary install? What is your search scope set to? Do you need to reset it? Running things like "Clean Drive" could very well be removing essential files from your Mac, as well as seemingly unnecessary files. To troubleshoot this further, please download the Alfred Metadata Tool here: https://cachefly.alfredapp.com/tools/AlfredMetadataTool_v1.1.zip Install this, and drag in apps that Alfred doesn't find, such as Safari. Please paste the output of the Metadata Tool in your reply so that we can take a look at how complete it is. Next, please go to Alfred's Help tab, click the "Diagnostics" button, and email the file to our info@ email address so that I can take a look. (Please link to this thread in your email to help me trace back the conversation so far) Cheers, Vero
  4. As an update to all in this thread, I've contacted Airmail again to find out more about the error @Ehler provided, and to check whether any changes have been made that need to be reflected in the AppleScript used for this. As soon as we hear back from the Airmail team, I'll provide an update. Cheers, Vero
  5. @Ustrich I've had a reply from Airmail who advise that you should update to the latest version of Airmail 3. They haven't provided further details as to whether Airmail 2 is incompatible with macOS Catalina, but I would guess that could be why. @Ehler I'm not sure whether you've resolved the issue you were seeing in December, but the same answer applies where the Airmail support folks are asking users to please ensure they're on the latest version. Let me know how you get on Cheers, Vero
  6. @Yecine Welcome to the forum This crash is happening in Apple's network framework. Do you have anything installed on your Mac which could have modified this, such as blockers, firewalls, etc? If you temporarily create a new user account on your Mac (completely vanilla install), do you see this crash? This will help establish whether the issue is specific to your primary user account, or across all users on your Mac. Cheers, Vero
  7. Did you remove and re-grant as suggested? Did you try restarting your Mac? Have you renamed Airmail or moved it to an unusual location? Could you please try launching Console.app and seeing if there are any error messages? This is a feature that should work as expected and has been reported by other Airmail users as working fine, so you might need to put in a bit of legwork to help establish what's happening on your Mac specifically Cheers, Vero
  8. @Ustrich Did you grant Airmail full disk access as well? You can't do this from Alfred and will need to do it manually in the System Preferences > Security & Privacy > Privacy > Full Disk Access. If you granted access before you upgraded to Catalina, you may need to remove apps and re-grant them permissions, as it seems some users are seeing permissions corruption when upgrading to Catalina, where macOS doesn't recognise that these apps already do have permission. Removing and re-adding solves the issue. Cheers, Vero
  9. @gingerbeardman Could you please share which version of Alfred, macOS and any dependencies of the workflow you're using? Also, when you look at the debug log, what do you see? https://www.alfredapp.com/help/workflows/advanced/debugger/ Cheers, Vero
  10. As suggested to earlier users, try removing and re-adding Alfred in the permissions; When upgrading to Catalina, it seems some users' permissions become corrupted and macOS "forgets" the permissions. Re-granting permissions seems to have solved the issue for everyone. Cheers, Vero
  11. @zjrollyson The first thing to do is to update to a current version of Alfred, so start by updating to Alfred 4.0.7 from the Update tab Cheers, Vero
  12. @Micael Welcome to the forum! Could you provide links to the exact workflows in question? There are quite a few Google-related community-created workflows, so links will allow us to take a look at which ones you're using If there are already threads for those workflows on the forum, that would be your ideal starting point; Post a detailed message in that thread, letting the workflow creator know which version of macOS and Alfred you're using (and Google Drive version, as I believe there are a few for personal or business use), and exactly what error messages you're getting. Alfred doesn't connect to Google, so it'll be something between the workflow and Google (which could be as simple as the workflow needing a little update if Google have updated some APIs or landing pages the workflow relies on). Cheers, Vero
  13. @Few questions about alfred Your license is for your use only, and should not be shared with anyone else. If a friend or family member wants to use the Powerpack, they'll need to purchase their own license. You can use your license on two Macs concurrently, provided both Macs are for your own use and not shared computers. Cheers, Vero
  14. @mspCCMA Could you please provide more details, so that I can help you further? - Which version of Alfred and macOS are you using? - Are snippets enabled in Alfred's preferences? - Is the specific snippet enabled for expansion? - When you try to expand a snippet, at what stage does it fail? E.g. Does the snippet disappear and partially pasted, or is nothing pasted at all? Do you hear an error beep? - Does the issue occur in all apps or only some apps? Test in TextEdit, which is one of the simplest apps, as some more complex apps or browsers have their own clipboard management or behaviours that may cause issues - Do you use any third-party clipboard managers or snippets tools that may be interfering? The more details you provide, the quicker I can help you troubleshoot what's happening Cheers, Vero
  15. @mspCCMA There's no need to revert to an older version, as snippets should work perfectly in Catalina. If you've upgraded to Catalina, you may need to remove and re-add Alfred to the permissions, as some users experienced permissions corruption in the OS upgrade. Just remove Alfred from accessibility and full disk access, then re-add (via Alfred's General preferences tab, or manually), and you should be all sorted. If the issue persists, please let me know and I'll help you further Cheers, Vero
  16. @Anil Agrawal Have you tried deleting the file and re-downloading from https://www.alfredapp.com ? It may be that your download was incomplete and you'll just need to grab a new copy from our website Cheers, Vero
  17. @jgabrysch Take a look at whether other apps/services are interfering with that hotkey combo. Start by taking a look at the 3 things on this page: https://www.alfredapp.com/help/troubleshooting/cmd-space/ (Spotlight, language switching and Siri). If you've recently updated to Catalina, it's possible that Spotlight has taken back Cmd + Space if you'd switched away from it, resulting in unexpected behaviour because two apps are trying to use the same hotkey. You can also try temporarily changing your Alfred hotkey away from Cmd + Space and to something else to troubleshoot whether Alfred works normally with a different hotkey combo. Cheers, Vero
  18. @ionstorm Could you help us get a reproducible case if you have a moment? We would then be able to report this to Apple, and hopefully get it resolved. It's my understanding from other users that the same issue happens with Spotlight, so if it can be replicated using Spotlight instead of Alfred, that's even better (as Apple will take it more seriously rather than blame third-party software...) Looks like you've established that in a scenario where you disconnect the second screen > put Mac to sleep without a second screen attached > Reconnect second screen > Wake Mac, you get the behaviour where Alfred appears of screen the first time you show Alfred on screen. If, when waking your Mac using the same order of actions as above, rather than immediately trying to show Alfred, you interact with Safari, launch another app, etc THEN show Alfred, does Alfred show on screen? If you do the above, but with Spotlight, does the same thing happen? This would indicate that in the time where you're fiddling with other apps first, macOS recalculates the screen dimensions, resulting in apps like Alfred and Spotlight showing where they're supposed to, rather than based on some previously-cached screen dimension. It'd be superbly helpful to get a reproducible order of events so that we can let Apple know that it occurs with Spotlight. And then maybe we'd all get a fix as a Xmas present (A girl can wish, right?) Thanks in advance, Vero
  19. @Jap As per my reply by email, could you please provide more information? Which version of Alfred are you using? Did you grant Alfred necessary permissions in System Preferences > Security & Privacy > Privacy > Accessibility? Please try removing Alfred from Accessibility and re-add him. It may be that the Accessibility permissions are corrupted and this will resolve the issue. Did you enable the Clipboard feature in Features > Clipboard by checking the boxes for the content types you want to save? Is Cmd + V still set to normally paste items from your macOS Clipboard? Could you please try pasting from the clipboard in a plain TextEdit file? Does this work as expected? The more information you're able to provide, the more likely I'll be able to help you troubleshoot this, as the Clipboard History feature should work normally provided Alfred has the right permissions. Cheers, Vero
  20. @Alex Popov Thanks for this - we've just had a look and LinkedIn has indeed changed the URL structure. We've put out a pre-release (4.0.8), which includes the fix for this URL Cheers, Vero
  21. I'm closing this thread as there are duplicates of what seems to be the same Catalina issue. Please pop any feedback into this thread: Cheers, Vero
  22. I'm closing this thread as there are duplicates of what seems to be the same Catalina issue. Please pop any feedback into this thread: Cheers, Vero
  23. @Acidham When you think Alfred isn't responding, could you please type an app name and hit return to see if the action is performed anyway? As I've just explained to a user in this thread, I suspect that Catalina is failing to calculate the size of the visible screen properly, so Alfred is actually appearing off-screen. Take a look at the suggestions I've made (in the post I've linked and my most recent one at the bottom of that thread) and let me know how you get in. I'd be really grateful for some input as we've been unable to replicate this issue and I'd like to have a clearer idea of what's going on for the users who are seeing this. Cheers, Vero
  24. @scottmm If you granted permissions before upgrading to Catalina, it sounds like a few users are seeing corrupted permissions during the upgrade. Remove Alfred 4 from the permissions and grant access again. See if that solves the issue. Unfortunately, we can't fix the OS, that's down to Apple, so all you can do is request permissions again. Cheers, Vero
  25. @Sigsegv As we haven't encountered this ourselves on our Catalina Macs, and users don't tend to come back and provide more details once their personal issue is resolved, I don't know how or when Catalina re-calculates screen positions. You can try popping up Alfred's Appearance Options and dragging Alfred in the small box on the right, which would re-position Alfred. See if that makes it appear in a visible part of the screen? For anyone else coming across this thread, could you please provide more details about your setup? Which version of macOS are you using? Which version of Alfred are you using? What Mac + monitor setup do you use? (e.g. retina or not, do you change setup between laptop and external screen) When Alfred doesn't appear on screen, please try launching an app using your usual Alfred hotkey. Please confirm if the app launches (which confirms that Alfred is present, but likely off-screen because of a miscalculation by Catalina). Cheers, Vero
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