Site feedback - Indexing troubleshooting article is difficult to find

[Floating.Point]

Howdy,

 

Today I ran into an issue with Alfred failing to show one of my apps. Spoiler: my issue was fixed via 'Rebuild macOS Metadata'. The thing is, it took me a while to actually find this information. My issue wasn't covered by the in app troubleshooting steps, which was fine as the final step took me to the 'more troubleshooting guides…' page online. But this is where things got problematic. On this page, the only mention of indexing is a link to an article titled 'I'm encountering indexing issues in macOS 10.15 Catalina' and so I just skipped straight over that article because I am not on 10.15 Catalina. 

 

I ended up finding a post by @Vero in the forum linking to this article: https://www.alfredapp.com/help/troubleshooting/indexing/ which is what I followed to solve my problem. But unless I am actually losing my mind (I did check multiple times), that article is not actually linked in the 'more troubleshooting guides…' page at https://www.alfredapp.com/help/troubleshooting/

 

So I just wanted to share my little journey because I thought it might be a good idea to add that link to the troubleshooting page.

 

Cheers

[deanishe]

1 hour ago, Floating.Point said:

But unless I am actually losing my mind (I did check multiple times)

 

Unless Vero's changed the site in the last hour, it's literally the first link on the Troubleshooting page:

 

[Floating.Point]

Oh dear dear me… this is 100% my bad, how embarrassing. You are of course right, and I am a giant doofus. 

 

(Once I'd found the article in the forum and returned to the troubleshooting page to look for it, I was searching for "index" with no luck)

Edited November 17, 2021 by Floating.Point
added some clarification for how I am dumb.

[deanishe]

5 minutes ago, Floating.Point said:

Oh dear dear me… this is 100% my bad, how embarrassing. You are of course right, and I am a giant doofus. 

 

(Once I'd found the article in the forum and returned to the troubleshooting page to look for it, I was searching for "index" with no luck)

 

Sounds perfectly sensible, tbh. "Indexing" is the term we always use, so it would be a good idea to use it in the text of the link to the main page on the topic. Perhaps "Alfred can't find the files I'm searching for (indexing issues)" would be a better link text?

 

Lol @ the detective skills, tho

[Vero]

@Floating.Point Thank you for pointing this out, and no need to feel like a doofus!  I've updated the page to be a little more explicit about indexing issues (and will keep an eye out for anywhere else I might make it more obvious too as I update more pages in the next few weeks)

 

 

This should make it a little clearer

 

Cheers,
Vero

[Floating.Point]

Thank you guys, I feel less doofy now, it's such a pleasure whenever I have the great fortune to interact with regulars on this forum